Market Leading IT Consultancy
Our team of specialist, Microsoft certified Professional IT consultancy helping you to get the most out of IT for your business, and supporting you all the way.
Specialist IT Consultancy for businesses
Defacto AI based in UAE providing award winning IT Consultancy Services. Our highly qualified IT Consultants, Project Managers and Cyber Security Specialists use their expert knowledge to develop and implement a package of IT Consultancy and IT Outsourcing services based on each clients individual requirements.
Delivering strategic IT Consultancy across UAE
Dedicated IT Consultancy team and we are a specialist Cisco Meraki and Sophos reseller.
Certified IT Consultancy team
Within our specialist team of IT Consultants in UAE are highly qualified IT Project Engineers who are certified product specialists, they advise our clients on the best technology solutions to meet their specific business needs not just for now but to accommodate the needs of their future roadmap.
Strategic IT Consultancy Services
Complex IT Projects
Strategically designed, delivered and fully supported
Cloud adoption
SaaS, Private & Hybrid Cloud, Disaster Recovery and Business Continuity
Enterprise Mobility Management
Implementation of device management solutions
Cyber Security Strategy
Ensuring your business data is kept safe and secure
Specialist IT Support
24 hour specialist IT Support from our large Service Desk
Reasons to consider using a Managed Service Provider
If you are an SME looking to outsource your IT, our Managed Services offer you the expertise and reliability for a fixed monthly cost. As a Managed Service Provider we manage the majority of IT services for our clients, this includes IT Infrastructure, end user systems alongside software applications and of course IT Security. We deliver all our Managed Services on a proactive basis with a monthly contract that outlines the agreed SLAs.
Our large service desk mirrors today’s working patterns
Our large UK Service Desk is proud to provide on average 1 min call response times, meaning you can speak directly to an Engineer within one minute. This sets us apart from other IT Consultancy Service providers in London and saves our customers having to wait a long time to get their IT issues resolved.
During these changing times, we also provide a range of flexible IT Support contracts and Managed IT Services to support your business needs both in the office and to support all staff working remotely.
Specialist expertise for a fixed monthly cost
As a leading Managed IT Service Provider, we offer you the expertise and reliability for a fixed monthly cost that will benefit both your business and the end user whilst also boosting productivity levels.
Help bridge the gap between internal and external IT
Our IT Consultancy Services help to bridge the gap between the capacity of an internal IT Department, and the increasing demand for cutting edge business IT Support using specialist technologies.
Certified by Microsoft for added peace of mind
Our Managed Service team are highly skilled and more importantly certified to implement the latest technology and can support both Windows and Mac networks following best practice principles.
One of the leading IT Consultancy companies in the UAE
Our specialist IT Consulting services are bespoke and can be tailored around your organisations specific wants and needs, and many of our clients have IT Support and IT Consultancy services with us. Our Managed IT Support service contracts have strict Service Level Agreements (SLA’s), this gives the reassurance that tickets logged with our Service Desk will always be dealt with within the specified timeframe and customer service levels are consistently high.